// Outpatient Clinic
General consultations, and they are free.
This is where most visits start. See a medical officer, get assessed, and get pointed to whatever you actually need next, whether that is treatment, a lab test, or a referral.
Emergency cases are triaged. Scheduled visits are seen within thirty minutes.
// What Outpatient Covers
One department, four areas of care.
General Consultations
Free assessment with a medical officer. This is the starting point for most visits.
Learn moreDental Services
Basic dental care is coordinated through outpatient, with the full dental unit next door.
Learn moreLaboratory Services
Referred straight to the lab when a test is needed, no separate booking required.
Learn moreHygiene And Cleanliness
Facility sanitation follows Ministry of Health guidelines throughout the clinic.
Learn more// What To Expect
Here is what we hold ourselves to.
Emergency Triage
Urgent cases are identified and seen first, regardless of when they arrived.
Thirty Minute Standard
Scheduled appointments are seen within thirty minutes of arrival.
Walk Ins Welcome
You do not need an appointment to be seen. Booking ahead just saves you time.
// TESTIMONIALS
Voices of recovery & care.
J. M.
KARATINA, KE"From the moment I walked in, I felt like I was in safe hands. The triage system is actually real—I was seen by the doctor in under 30 minutes. The staff was kind and professional."
S. W.
NYERI, KE"The doctors here are incredibly knowledgeable and took the time to explain my lab results clearly. Having the lab and pharmacy in the same building saved me so much time."
"The follow-up care was what impressed me the most. They kept checking in even after my dental visit to ensure I was doing okay. This clinic is clean, efficient, and modern."
A. K.
KARATINA, KE
"Getting my prescription filled right after seeing the doctor, without having to drive to another pharmacy, was a lifesaver when I was feeling unwell."
D. O.
MATHIRA, KEE. N.
KARATINA, KE"The dental unit is spotless and the equipment looks brand new. The dentist was gentle and completely cured my toothache. Highly recommended."
P. M.
KARATINA, KE"A very straightforward and dignified experience. No long, confusing queues. You get in, you are treated with respect, and you get your medicine."
Book ahead, or just come in.
If it is urgent, do not wait on this page, call us or walk in directly and you will be triaged on arrival.